Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict; placing equal emphasis on the theoretical and practical.Supporting the notion that there is not one correct approach to conflict management; and utilizing the authorsrsquo; shared experiences as mediators and organizational facilitators; this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories; the authors present contrasting perspectives of conflict management.Beginning with an introduction to conflict; the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts; the skills necessary for conflict management are analyzed; including listening; the ability to seek information; the importance of understanding personality types and behavior patters; negotiation; and conflict assessment. The final two sections of the text take the reader beyond the basics; exploring the difficulties encountered in conflict management; the aftermath to a conflict; and conflicts in context; applying the theoretical concepts to everyday situations.Written in an academic yet reader-friendly style; this textbook is enjoyable and thought-provoking for both students and instructors. Case studies; examples; essay suggestions; discussion questions; etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments; while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.
#1416943 in eBooks 2015-09-24 2015-09-24File Name: B014GBLIXQ
Review
1 of 1 people found the following review helpful. great insights about Metallica and the struggle within.By William IrwinIf you need to know everything there is to know about Metallica. then you need to read this book. Irsquo;ve published a book on Metallica myself. Metallica and Philosophy: A Crash Course in Brain Surgery. and so I thought I knew it all about Metallica in general and the Black Album in particular. I was wrong. Masciotrarsquo;s book includes new interviews with all the band members and Bob Rock. A couple of examples of what I learned: ldquo;Fade to Blackrdquo; shares sonic similarities with ldquo;Free Birdrdquo;; Hetfield was listening to Lennon and Dylan while writing the lyrics for the Black Album; ldquo;Wicked Gamerdquo; was an influence on ldquo;Nothing Else Matters.rdquo; There is much more. Masciotra does a terrific job of highlighting lots of the great lyrics on the Black Album that too often are overlooked by older fans who were bothered by the commercial sound of some of the songs. You wonrsquo;t agree with all of Masciotrarsquo;s viewsmdash;I disagree that ldquo;Donrsquo;t Tread on Merdquo; is a weak linkmdash;but you will be moved to think more deeply about Metallica and the struggle within.1 of 1 people found the following review helpful. A critical approach to The Black AlbumBy zman1975Well written and researched book covering the cultural and musical impact of one of not only the biggest albums in the history of metal but music itself. The author had unfiltered access to the musicians and producer. I wish this series would cover more metal lps. because the quality of writing is top notch.0 of 0 people found the following review helpful. but unfortunately suffers badly from the relatively close release of the best books on Metallica Ive readBy WhofanA decent and brisk run through the recording of the album. but unfortunately suffers badly from the relatively close release of the best books on Metallica Ive read. Into the black and Birth.school.Metallica.death which spend some time on the black album.Nonetheless. the 33 1/3 book contains some interesting material from extensive interviews of the various band members. and I found it informative.
